We have over 24 years’ experience serving in healthcare environments. We provide interpreting in more than 140 languages, including sign language, and can perform the services either in-person, by phone or video. We are flexible and work with clients to develop processes that meet their needs and bring positive results.
Mental Health Interpreting
The Importance of Healthcare Interpreting
Title VI of the 1964 Civil Rights Act requires that all recipients of federal funds – Medicaid agencies, managed care plans and hospitals – provide interpreting assistance as needed, free of charge.
Research* shows that language barriers in clinical environments can lead to:
-Misdiagnosis or difficulty in diagnosing a patient due to lack of cultural understanding.
-Poor understanding of diagnosis, treatment and medical instructions
-Reduced understanding of and compliance with recommended treatments and follow-up
-Increased likelihood of serious medical events
-Reduced patient satisfaction
*Masland, Mary C., et al. “Use of Communication Technologies to Cost-Effectively Increase the Availability of Interpretation Services in Healthcare Settings.” Telemedicine Journal and E-Health 16(6) (2010): 739-745.
Requests
Any time, any day, for any date
(6 months for now, or for 1 hour ago…)
Clients We Work With
